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Hot tub maintenance for holiday lets in Cornwall

For many guests, the hot tub is part of why they booked. We service and maintain holiday-let hot tubs across Cornwall, and for local lets we can often fit a one-off visit around a changeover.

Owners, letting agents and Airbnb hosts pay our standard prices. Looking after several tubs, or want regular visits? Ask about a contract rate.

5.047 reviews on Google
“Very grateful for speedy and professional service following an issue with hot tub at my Airbnb. Highly recommend!”
Rhian KnightGoogle review
Hot tub with clear water on the deck of a timber holiday lodge, with other lodges and a lawn behind
Why it matters

Why the hot tub matters for a let

Many guests choose a let because it has a hot tub. If it’s cold, cloudy or not working when they arrive, you’ll hear about it, and it can cost you a good review or part of the stay in a refund.

Holiday-let tubs also work harder than most. There are lots of different bathers, short gaps between stays, and filters that clog faster than they would at home. Small faults can go unnoticed until a guest mentions them.

Regular servicing keeps the water and filters in good shape. It’s also when we spot a worn seal or a tired pump, before it lets a guest down.

Servicing

What we do for holiday lets

The same three services we offer every customer, at the same prices. How often you need them depends on how busy the let is.

Check-over

Also called a basic service or an internal inspection.

£75 for the first hour

A look inside the cabinet at the heating, the wiring and any leaks, plus the cover, lid lifter and insulation. After the first hour, it’s £35 an hour, plus any parts.

What a check-over includes

Clean

Sometimes called a quarterly service.

from £140

Everything on the outside that we can reach, but not inside the cabinet. We flush the pipework, clean the filters, then drain, clean and refill the tub and balance the water.

What a clean includes

Full service

Often called an annual service.

from £195

A check-over and a clean in one visit. It’s the one to book if the tub has been left off for a long time or the water has gone bad, and it costs less than booking both separately.

What a full service includes

Every tub is different, so we often do more than the core list. If you’d like a written report of what we found, just ask.

Grey hot tub with its cover folded back on a stone-flagged cottage patio, next to a garden chair with a towel on it
Repairs

Broken down between guests?

Ring us and tell us what the tub’s doing. A photo of the control panel helps if there’s a code showing. We’ll give you the earliest visit we have.

It’s charged as a standard repair call-out, at the same rate as a check-over, plus parts. If a part has to be ordered, we come back to fit it. If it’s something we can’t help with, we’ll tell you when you ring.

More about our hot tub repairs

Covered hot tub on a lodge deck with a yellow “Caution: cleaning in progress” sign standing on the lid
Out of use while cleaning chemicals are in: covered and signed, so nobody gets in.
HSG282

HSG282 and your duties

If paying guests use your hot tub, the HSE’s guidance, HSG282, applies. As the owner or operator, you’re the duty holder, and you stay the duty holder whoever looks after the tub.

We help with the practical side: servicing, cleaning, checking the tub is run and dosed correctly, and a written report if you ask for one. That supports your duties, but servicing isn’t a guarantee of legal compliance, so take your own advice on your position.

Our plain-English HSG282 guide explains more, and there’s a printable sheet you can leave out for guests: hot tub rules for guests.

Prices

What it costs

There’s no separate holiday-let price list. You pay the same as every other customer, as shown on each visit above.

  • Parts are extra. With a clean or a full service, basic parts such as heater seals are included.
  • We don’t supply chemicals, so it helps to leave your usual ones out for us. If a filter is past cleaning, we can supply a new one. Filters come in many shapes and sizes, so it’s an extra, priced on the day.
  • For several tubs, or a schedule of regular visits, we agree a contract rate with you.
  • There’s no VAT to add, as we’re not VAT registered.

See all our prices

Google reviews

What owners say

5.0

From 47 reviews on Google

See all our reviews
“John willingness to help and excellent communication meant my holiday let hot tub was working in time for guests arrival. I cannot recommend highly enough.”
Ben Mills
“My enquiry was handled very quickly and an appointment made for the following day. As there were guests in the house and not happy so this was a relief. The fault was soon identified and repaired with recommendations to improve performance. We would highly recommend Jon and use him in future.”
Yvonne Hill
“I thoroughly recommend Jon the Hot Tub Repair Man. He is very friendly and informative and he has made an excellent job of servicing our hot tub.
We will definitely be contacting him again for further help, guidance and servicing.
Many thanks!🌟”
M Crump
FAQ

Holiday-let questions

How often should a holiday-let hot tub be serviced?

A full service once a year suits most home tubs, but a busy let usually needs more visits than that. Tell us roughly how many stays you have in a typical month, and we’ll suggest a schedule.

Can you work around my changeover day?

For local lets, we can often fit a one-off visit around a changeover. Tell us the changeover day when you get in touch, and we’ll see what we can do.

Do I need to follow HSG282?

If paying guests use the tub, HSG282 applies and you’re the duty holder. We help with the servicing side, but that isn’t a guarantee of compliance, so take your own advice. Our HSG282 guide explains more.

Do you offer a contract rate?

Yes, if you have several tubs or want regular visits. The rate depends on the tubs and how regularly we visit, so ask us, and we’ll agree it with you.

Can I get a written report for my records?

Yes. If you’d like a written report of what we found, just ask.

Is a site visit free?

No. A site visit is charged as a standard call-out, at the same rate as a check-over.

Tell us about your let

Let us know the town, how many tubs you look after and what you need, and we’ll get back to you.

If the tub is sunk into decking or the ground, or set against a wall, it helps to mention it when you get in touch, as it can affect how long the job takes. If you’re not sure, a photo is fine.

Areas

Holiday-let hot tub care across Cornwall

We’re based in Camborne, covering Mid and West Cornwall, from Bodmin and Newquay to Penzance and everywhere in between. Towns we cover include:

See the 18 towns we cover

Somewhere else in Cornwall? Just ask. Every area we cover

Call 01209 808617