Not heating
Rinse the filters and check the water level first. Then see the usual causes, from flow to the heater.
Hot tub not heatingFalmouth and Penryn
Hot tub repair and servicing in Falmouth
We repair and service hot tubs and swim spas in Falmouth, Penryn and the villages around the estuary, for homes, second homes and holiday lets.
- Penryn TR10, Falmouth TR11 and the villages around
- Homes, second homes and lets with owners away or at home
- Working on hot tubs since 2002
- Hot Spring factory-trained in California
- EAL and City & Guilds electrical qualifications
- Pool Plant Operator (PPO) qualified
- 12-month guarantee on our work
- £2 million public liability insurance
Owners away?
Second homes and holiday lets
Plenty of hot tubs around Falmouth belong to owners who live elsewhere. If you can’t be there, a keyholder, cleaner or letting agent can let us in. Please tell us how to get to the tub and where the isolator is.
We’ll ring you with what we find and the cost before we fit anything. For regular care of a let, see holiday-let hot tub care. If guests use your tub, our HSG282 guide explains what HSG282 asks of owners. As the owner, the duty to manage the risk stays with you.
A Penryn job
A new control panel for a Marquis
In Penryn, Jon fitted a new control panel and overlay to a Marquis hot tub. You can read what the owner thought in the reviews further down this page.
Control panels and overlays wear out, especially on tubs that sit out in the weather by the coast. If we can get the right part, a replacement is often possible. If we can’t, we’ll say so.
Repairs in Falmouth
Common faults, where to start
Tripping the power
Leave the tub switched off at the isolator. Don’t keep resetting it. Ring us instead.
Hot tub tripping the electricsLosing water
Note where the water seems to be going, and whether it’s getting worse.
Hot tub leaksFor anything else, start on our hot tub repair page. We work on many makes, but not every fault can be fixed.
Prices
What it costs in Falmouth
- Call-out, including the first hour
- £75
- Each hour after that
- £35
- Parts
- Extra
- Hot tub clean
- from £140
- Full service
- from £195
- We’re not VAT registered, so there’s no VAT to add.
Our servicing page lists what a clean and a full service include. If you have your own chemicals, we’ll use them to balance the water. If a filter needs replacing, we can supply one as an extra, priced on the day.
Google reviews
What our customers say
5.0
From 47 reviews on Google
“Jon installed a new control panel and overlay to my Marquis Hot Tub excellent job and even managed a modification that the manufacturer had not allowed for. Any future problems and he will be the first person I call.
Nigel Lace, Penryn Cornwall”
“Brilliant support and service. Hot tub has been fixed quickly at a very reasonable cost. Friendly, helpful supportive staff. Would totally recommend.”
“Fantastic friendly and efficient service would highly recommend!”
Tub playing up in Falmouth?
Ring us, or WhatsApp a photo of the control panel and a line about what the tub is doing.
If your tub is sunk into decking or the ground, or set against a wall, it helps to mention it when you book. If you’re not sure, a photo is fine.
On the map
Local to Falmouth
Based in Tuckingmill, we’re around 35 minutes from Falmouth.
Around Falmouth
Villages and postcodes
These are examples, not the full list. If you’re not sure whether we cover you, send us your postcode.
- TR10
- Penryn, Mabe
- TR11
- Falmouth, Flushing, Mylor Bridge, Budock Water, Mawnan Smith, Constantine, Helford Passage
Questions
Falmouth questions
Can you meet our letting agent at the property?
Yes, if that suits them. Please give us their name and number when you book.
Can you fix any make of hot tub?
Not every make or fault can be fixed. We work on many makes, and if a repair isn’t worth doing, we’ll tell you.
Is Falmouth outside your area?
No. Falmouth and Penryn are inside our usual area, and the call-out is £75 including the first hour.