Not heating
Rinse the filters and check the water level, then see the usual causes.
Hot tub not heatingWe repair and service hot tubs and swim spas in Hayle, from Foundry and Copperhouse to the lodges on the Towans, and out to Lelant, St Erth and Gwithian.
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The dunes from Hayle Towans up to Gwithian are lined with holiday parks and chalets, and there are lets all round the estuary to Lelant. A tub used by new guests every week works much harder than one in a family garden. It shows in tired filters, cloudy water and pumps that wear sooner.
For regular care of a let, see holiday-let hot tub care. If you run a park with several tubs, ring us to talk it through. If guests use your tub, our HSG282 guide sets out what HSG282 asks of owners.
You don’t need to prepare anything. If you can tell us any of these, they help the visit go smoothly:
Rinse the filters and check the water level, then see the usual causes.
Hot tub not heatingSwitch the tub off at the isolator and leave it off. Don’t keep resetting it.
Hot tub tripping the electricsLook for damp under the cabinet, and note how fast the level drops.
Hot tub leaksSand comes back from the beach on feet and towels and ends up in the filters, so it’s worth rinsing them more often in summer. For anything else, start on our hot tub repair page. If a repair isn’t worth doing, we’ll tell you.
Our servicing page lists what a clean and a full service include.
Ring us, or WhatsApp a short video of the fault and the address. If it’s a lodge or a let, please say so.
If your tub is sunk into decking or the ground, or set against a wall, it helps to mention it when you book. If you’re not sure, a photo is fine.
Based in Tuckingmill, we’re around 20 minutes from Hayle.
These are examples, not the full list. If you’re not sure whether we cover you, send us your postcode.
Yes, as long as the park is happy for us to come on site. Tell us the park and the lodge number when you book.
Yes. Tell us your changeover day and how busy the lodge is, and we’ll plan visits around it.
Not always. When the job allows, we pump your water into our holding bag and put it back afterwards.
Yes. Our work comes with a 12-month guarantee.