Not heating
Rinse the filters and top up the water if it’s low, then see the usual causes.
Hot tub not heatingWe repair and service hot tubs and swim spas in Newquay, Porth and Pentire, and inland to Quintrell Downs and St Columb, for homes, lets and holiday parks.
5.047 reviews on Google
A one-off clean and water change in Newquay: the cabinet open, our holding bag full of the tub’s water and the wet vacuum ready.
A job on a garden tub in Newquay, set on paving against the fence beside the house. When a part isn’t on the van, the usual pattern is to find the fault, order the part, then come back to fit and test it.

Newquay has a lot of holiday lets and parks. A tub used by new guests every few days needs more looking after than one at home, and problems show sooner.
For regular care of a let, see holiday-let hot tub care. If you run a park or site with several tubs, ring us to talk it through. If guests use your tub, our HSG282 guide explains what HSG282 asks of owners.
You don’t need to prepare anything. If you can tell us any of these, they help the visit go smoothly:
Rinse the filters and top up the water if it’s low, then see the usual causes.
Hot tub not heatingTurn the tub off at the isolator and leave it off until we’ve looked.
Hot tub tripping the electricsCheck for damp under the cabinet, and how quickly the level goes down.
Hot tub leaksFor anything else, start on our hot tub repair page. We work on many makes, but not every fault can be fixed. If a repair isn’t worth doing, we’ll say so.
A clean or a full service usually takes 2 to 4 hours. Our servicing page lists what each includes.
From 47 reviews on Google
“Jon an absolute legend, very friendly, came out diagnosed the issue went away ordered the part came back fixed it tested it fixed another problem that came up after testing again and all for a very reasonable price. Will use him again and again 🌟
Paul from porth / newquay”
Ring us, or WhatsApp a photo and the address. If it’s a let or a park, please say so.
If your tub is sunk into decking or the ground, or set against a wall, it helps to mention it when you book. If you’re not sure, a photo is fine.
Based in Tuckingmill, we’re around 45 minutes from Newquay.
These are examples, not the full list. If you’re not sure whether we cover you, send us your postcode.
Yes, along with St Mawgan, St Columb and the other villages listed above.
Yes. A keyholder or agent can let us in, and we’ll ring you with what we find and the cost before we fit anything.
Yes. See swim spa repairs. Repairs are charged at the same rates as hot tubs. Servicing is quoted individually, because swim spas vary so much in size.
Yes. Our work comes with a 12-month guarantee.