Not heating
Rinse the filters and check the water level, then see the usual causes.
Hot tub not heatingPortreath and Illogan
Hot tub repair and servicing in Portreath
We repair and service hot tubs and swim spas in Portreath, Illogan, Mawla and along the coast to Porthtowan, for homes, holiday cottages and lets.
Just up the road
- We’re based in Tuckingmill, so Portreath is one of our closest towns.
- Illogan, Cambrose, Mawla and Porthtowan are all in our area.
- The call-out is £75 including the first hour, the same right across our area.
Not sure if we cover you? WhatsApp us your postcode and we’ll tell you.
5.047 reviews on Google- Working on hot tubs since 2002
- Hot Spring factory-trained in California
- EAL and City & Guilds electrical qualifications
- Pool Plant Operator (PPO) qualified
- 12-month guarantee on our work
- £2 million public liability insurance
Cottages and lets
Tubs that guests use
Portreath and Porthtowan have plenty of holiday cottages, and many of them have a hot tub. A tub used by different guests every week needs more regular care than one at home.
If you’re not there, a keyholder, cleaner or letting agent can let us in. We’ll ring you with what we find and the cost before we fit anything.
For regular care of a let, see holiday-let hot tub care. Our guest instructions page has instructions you can leave for guests. If guests use your tub, our HSG282 guide explains what HSG282 asks of owners. As the owner, the duty to manage the risk stays with you.
Helpful, not essential
You don’t need to prepare anything. If you can tell us any of these, they help the visit go smoothly:
- Who has the key, if you won’t be there.
- If you have your own chemicals, we’ll use them to balance the water.
- Where you’d like us to park, if parking’s tight.
Repairs in Portreath
Common faults, where to start
Tripping the power
Switch off at the isolator and leave it off. Don’t keep resetting it.
Hot tub tripping the electricsLosing water
Look for damp under the cabinet, and note how fast the level drops.
Hot tub leaksFor pumps, jets and control faults, start on our hot tub repair page. If a repair isn’t worth doing, we’ll tell you.
Prices
What it costs in Portreath
- Call-out, including the first hour
- £75
- Each hour after that
- £35
- Parts
- Extra
- Hot tub clean
- from £140
- Full service
- from £195
- The same call-out price applies right across our area, Portreath included.
- We’re not VAT registered, so there’s no VAT to add.
Our servicing page lists what a clean and a full service include.
Tub playing up in Portreath?
Ring us, or WhatsApp a photo of the tub and tell us where we can park.
If your tub is sunk into decking or the ground, or set against a wall, it helps to mention it when you book. If you’re not sure, a photo is fine.
On the map
Local to Portreath
Based in Tuckingmill, we’re around 15 minutes from Portreath.
.jpg){kind=link}
Around Portreath
Villages and postcodes
These are examples, not the full list. If you’re not sure whether we cover you, send us your postcode.
- TR16
- Portreath, Illogan, Cambrose, Mawla
- TR4
- Porthtowan
Questions
Portreath questions
Do you cover Illogan and Porthtowan?
Yes, along with Cambrose and Mawla. Tell us the address and where we can park.
Can you service a let between guests?
Yes. Tell us your changeover day and how busy the let is, and we’ll plan visits around it.
Do I have to wait for the tub to refill after a repair?
Not always. When the job allows, we pump your water into our holding bag and put it back afterwards.
Do you guarantee your work?
Yes. Our work comes with a 12-month guarantee.