Not heating
Rinse the filters and check the water level, then see the usual causes.
Hot tub not heatingPenryn and Mabe
Hot tub repair and servicing in Penryn
We repair and service hot tubs and swim spas in Penryn, Mabe Burnthouse, Longdowns and Mylor Bridge, for homes, second homes and holiday lets.
Close to Falmouth
- Penryn, Mabe Burnthouse, Longdowns and Mylor Bridge are all in our area.
- The call-out is £75 including the first hour, the same right across our area.
- We work on tubs at homes, second homes and holiday lets.
Not sure if we cover you? WhatsApp us your postcode and we’ll tell you.
5.047 reviews on Google- Working on hot tubs since 2002
- Hot Spring factory-trained in California
- EAL and City & Guilds electrical qualifications
- Pool Plant Operator (PPO) qualified
- 12-month guarantee on our work
- £2 million public liability insurance
A hillside town
Terraces, decks and walls
Penryn climbs steeply up from the river, so a lot of tubs sit in small terraced gardens, on decking or against a wall. That matters, because most repairs mean taking a cabinet panel off.
If only one side of the tub can be reached, that can change how long the job takes. If we can’t work on it safely where it is, we’ll say so.
Helpful, not essential
You don’t need to prepare anything. If any of these are easy to hand, they help us bring the right parts:
- The make and model, if you know it. It’s usually on a label inside the cabinet door.
- A photo of the control panel, if there’s a code showing.
- A photo of the equipment bay, if the panel comes off easily. Switch off at the isolator first.
- Where the isolator is, if you know, so we can make the tub safe quickly.
Control panels
Older tubs, new controls
A failed control panel doesn’t always mean a new tub. One Penryn customer had a new control panel and overlay fitted to his Marquis hot tub, and you can read what he said below.
Our control systems page explains when a new control system makes sense. If a repair isn’t worth doing, we’ll tell you.
Repairs in Penryn
Common faults, where to start
Tripping the power
Switch off at the isolator and leave it off. Don’t keep resetting it.
Hot tub tripping the electricsLosing water
Look for damp under the cabinet, and note how fast the level drops.
Hot tub leaksFor pumps, jets and control faults, start on our hot tub repair page. If a repair isn’t worth doing, we’ll tell you.
Prices
What it costs in Penryn
- Call-out, including the first hour
- £75
- Each hour after that
- £35
- Parts
- Extra
- Hot tub clean
- from £140
- Full service
- from £195
- The same call-out price applies right across our area, Penryn included.
- We’re not VAT registered, so there’s no VAT to add.
Our servicing page lists what a clean and a full service include.
Google review
A customer in Penryn
5.0
From 47 reviews on Google
“Jon installed a new control panel and overlay to my Marquis Hot Tub excellent job and even managed a modification that the manufacturer had not allowed for. Any future problems and he will be the first person I call.
Nigel Lace, Penryn Cornwall”
Tub playing up in Penryn?
Ring us, or WhatsApp a photo of the tub and the name of your street or village.
If your tub is sunk into decking or the ground, or set against a wall, it helps to mention it when you book. If you’re not sure, a photo is fine.
On the map
Local to Penryn
Based in Tuckingmill, we’re around 30 minutes from Penryn.
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Around Penryn
Villages and postcodes
These are examples, not the full list. If you’re not sure whether we cover you, send us your postcode.
- TR10
- Penryn, Mabe Burnthouse, Longdowns, Treluswell
- TR11
- Mylor Bridge, Constantine
- TR3
- Ponsanooth
Questions
Penryn questions
Do you cover Mabe and Mylor Bridge?
Yes, along with Longdowns, Constantine and Ponsanooth. Tell us the village when you get in touch.
Can you service a let between guests?
Yes. Tell us your changeover day and how busy the let is, and we’ll plan visits around it.
Do I have to wait for the tub to refill after a repair?
Not always. When the job allows, we pump your water into our holding bag and put it back afterwards.
Do you guarantee your work?
Yes. Our work comes with a 12-month guarantee.