Safer for guests
Fewer risks from glass, alcohol and staying in too long.
Free printable sheet
Hot tub rules for holiday-let guests
Guests don’t always know how to treat a hot tub. A glass on the edge, fake tan or a bottle of bubble bath can spoil the water or put someone at risk. Our free sheet sets out the dos and don’ts in one page you can leave by the tub.
Free to print. No sign-up needed.
- Working on hot tubs since 2002
- Hot Spring factory-trained in California
- EAL and City & Guilds electrical qualifications
- Pool Plant Operator (PPO) qualified
- 12-month guarantee on our work
- £2 million public liability insurance
Why it helps
Why guest rules matter
Cleaner water
Showering first and keeping soaps and oils out helps keep the water balanced.
Less wear and tear
Fewer knocks to the controls, cover and shell between stays.
Part of your risk management
Clear guest rules are one part of managing the risks under HSG282 guidance. You remain the duty holder.
The sheet
What the sheet says
Five dos and five don’ts, the same as on the printable sheet.
Do
Show the dos
- Shower before use.
- Replace the cover after use.
- Supervise children at all times.
- Limit bathing time.
- Respect the maximum number of bathers.
Don’t
Show the don’ts
- Don’t use glass in or around the hot tub.
- Don’t drink excessive alcohol.
- Don’t use the hot tub if pregnant or unwell.
- Don’t add soaps or oils.
- Don’t adjust the controls or temperature.
The sheet also asks guests to stop using the tub and contact you straight away if they notice a problem with the water, unusual noises or an error message on the display.
Free download
Print it, laminate it, put it up
Print the sheet, laminate it and put it up where guests will see it, by the tub or inside the door. There are two versions: a PDF for printing, and an image you can add to your welcome pack or booking emails.
Pair it with our free holiday-let hot tub log sheet (PDF) for your own daily checks.
For owners
Rules help. So does servicing.
Guest rules cut down on problems, but they don’t replace looking after the tub. For the servicing side, see our page on holiday-let hot tub maintenance: cleans, full services and repairs.
For very local lets, we can often fit a one-off visit around a changeover. Tell us the changeover day when you get in touch.
For water testing, cleaning frequencies and record keeping, our HSG282 guidance page has the detail.
- Clean
- from £140
- Full service
- from £195
- Repair call-out, including the first hour
- £75
After the first hour, repairs are £35 an hour, plus any parts.
Google reviews
What holiday-let owners say
5.0
From 47 reviews on Google
“John willingness to help and excellent communication meant my holiday let hot tub was working in time for guests arrival. I cannot recommend highly enough.”
“Very grateful for speedy and professional service following an issue with hot tub at my Airbnb. Highly recommend!”
“My enquiry was handled very quickly and an appointment made for the following day. As there were guests in the house and not happy so this was a relief. The fault was soon identified and repaired with recommendations to improve performance. We would highly recommend Jon and use him in future.”
Questions
Guest sheet questions
Is the sheet free?
Yes. Download the PDF or the image, print as many copies as you like and put them up at your let.
Where should I put it?
Somewhere guests will see it before they get in: by the tub, by the door to the garden or in your welcome pack.
Does a guest sheet cover my HSG282 duties?
No. It’s one part of managing the risks. HSG282 also covers water testing, cleaning, draining and records. Our HSG282 guidance page explains more, and you remain the duty holder.
What should guests do if something goes wrong?
Stop using the tub and contact you. If it’s a fault, ring us and tell us what the tub is doing, and send a photo of the control panel if there’s a code showing.
Run a holiday let with a hot tub?
Ring or WhatsApp us and tell us about your tub. We cover Mid and West Cornwall, from Bodmin and Newquay to Penzance and everywhere in between.
If your tub is sunk into decking or the ground, or set against a wall, it helps to mention it when you book. If you’re not sure, a photo is fine.
Areas
Where we work
We’re based in Tuckingmill, Camborne, covering Mid and West Cornwall, from Bodmin and Newquay to Penzance and everywhere in between. Towns we cover include:
See the 18 towns we cover
Somewhere else in Cornwall? Just ask. Every area we cover