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Repairs, cleans and services in Cornwall

Book a hot tub visit

Check your postcode, tell us what you need and pick three days that suit you. Jon will check the diary and ring or email you to confirm a time. Call-outs are £75, including the first hour, then £35 an hour, with no deposit.

Rather ring? Monday to Friday, 9:30am to 5:30pm, and Saturday, 10am to 1pm.

Site visits cover Mid and West Cornwall, from Bodmin and Newquay to Penzance and everywhere in between. Outside our area? Try a consultation by phone or video call, anywhere in the UK.

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Jon kneeling at a hot tub with the cabinet panel open and his tool bag beside him
Prices

What a visit costs

Parts are extra. We’ll talk you through any costs before we start.

See all our prices

What happens next

From request to visit

  1. 1

    Send your request

    Check your postcode, choose the service, tell us about the tub and how it’s installed, and pick up to three days.

  2. 2

    Jon checks the diary

    Jon checks your request against the diary, and may ring you if he has a question.

  3. 3

    Jon confirms a time

    You’ll get a call or an email to confirm a time. It isn’t booked until he does. There’s no deposit to pay.

Your request

Request a call-out

The more you can tell us, the better prepared we’ll be. For general questions, use our contact page instead.

This is a request, not a confirmed booking. We’ll check the diary and confirm a time by phone or email.

Call-out: £75, including the first hour, then £35 an hour, plus any parts. No deposit.

We’ll check straight away that we can visit you.

Needed for a site visit.

How is the tub installed?

Most repairs start with a cabinet panel off, so this tells us which sides we can get to.

For example, a gazebo or roof with low clearance, or steps or furniture against the panels.

What do you need?
When would suit you?

Pick up to three days. Our opening hours are Monday to Friday, 9:30am to 5:30pm, and Saturday, 10am to 1pm (mornings only). We’re closed on Sundays.

It helps us prepare if you add photos of the tub, the control panel, any error code and, if it’s easy to see, the equipment bay. JPG, PNG, HEIC or WebP, up to 10 MB each.

We’ll use your details to reply, as described in our privacy policy.

Need advice by phone or video instead, or outside our area? Book a consultation: £35 for the first 30 minutes, anywhere in the UK.

Questions

Booking questions

Is my visit booked once I send the form?

No. The form sends a request. Jon will check the diary and confirm a time with you by phone or email. It isn’t booked until he’s confirmed it.

Do I pay a deposit?

No. There’s no deposit to request or book a call-out. A call-out is £75, including the first hour, then £35 an hour, plus any parts.

Do you cover my area?

Site visits cover Mid and West Cornwall, from Bodmin and Newquay to Penzance and everywhere in between. Type your postcode into the form and it’ll tell you straight away. If you’re further afield, a consultation by phone or video call may help.

Why do you ask how the tub is installed?

Most repairs start with a cabinet panel off. If the tub is sunk into decking or the ground, set against a wall or fence, or under a low gazebo, some panels are harder to reach, and that affects how long the job takes.

Can I ring instead?

Yes. Give us a ring during our opening hours: Monday to Friday, 9:30am to 5:30pm, and Saturday, 10am to 1pm.

Rather talk it through?

Give us a ring during our opening hours and we’ll book you in over the phone.

Is your tub sunk into decking or the ground, or set against a wall? Please tell us when you call.

Where we visit

Our Cornwall area

Site visits cover Mid and West Cornwall, from Bodmin and Newquay to Penzance and everywhere in between.

See the 18 towns we cover

Somewhere else in Cornwall? Just ask. Every area we cover

Call 01209 808617