Not heating
Rinse the filters and check the water level, then see the usual causes.
Hot tub not heatingSt Ives and Carbis Bay
Hot tub repair and servicing in St Ives
We repair and service hot tubs and swim spas in St Ives, Carbis Bay, Lelant and Halsetown, for family homes and the town’s many holiday cottages.
Helpful, not essential
You don’t need to prepare anything. If you can tell us any of these, they help the visit go smoothly:
- Where we can park or stop to unload, and any permit or loading bay you use.
- Roughly how far it is from the road to the tub, and whether there are steps.
- Whether the tub is on a balcony, a terrace or a shared courtyard.
St Ives streets are narrow and parking is tight, so this helps us plan the visit.
5.047 reviews on Google- Working on hot tubs since 2002
- Hot Spring factory-trained in California
- EAL and City & Guilds electrical qualifications
- Pool Plant Operator (PPO) qualified
- 12-month guarantee on our work
- £2 million public liability insurance
Cottages and lets
Tubs that guests use
St Ives has plenty of holiday cottages, and many of them have a hot tub. A tub used by different guests every week needs more regular care than one at home.
If you’re not there, a keyholder, cleaner or letting agent can let us in. We’ll ring you with what we find and the cost before we fit anything.
For regular care of a let, see holiday-let hot tub care. Our guest instructions page has instructions you can leave for guests. If guests use your tub, our HSG282 guide explains what HSG282 asks of owners. As the owner, the duty to manage the risk stays with you.
Steep gardens
Terraces, decks and walls
A lot of St Ives gardens are steep or terraced, so tubs are often set into decking, built against a wall or tucked into a corner of a small terrace. That matters, because most repairs mean taking a cabinet panel off.
If only one side of the tub can be reached, or it’s sunk into the deck, that can change how long the job takes. If we can’t work on it safely where it is, we’ll say so.
Repairs in St Ives
Common faults, where to start
Tripping the power
Switch off at the isolator and leave it off. Don’t keep resetting it.
Hot tub tripping the electricsLosing water
Look for damp under the cabinet, and note how fast the level drops.
Hot tub leaksFor pumps, jets and control faults, start on our hot tub repair page. If a repair isn’t worth doing, we’ll tell you.
Prices
What it costs in St Ives
- Call-out, including the first hour
- £75
- Each hour after that
- £35
- Parts
- Extra
- Hot tub clean
- from £140
- Full service
- from £195
- The same call-out price applies right across our area, St Ives included.
- We’re not VAT registered, so there’s no VAT to add.
Our servicing page lists what a clean and a full service include.
Tub playing up in St Ives?
Ring us, or WhatsApp a photo of the tub and tell us where we can park.
If your tub is sunk into decking or the ground, or set against a wall, it helps to mention it when you book. If you’re not sure, a photo is fine.
On the map
Local to St Ives
Based in Tuckingmill, we’re around 30 minutes from St Ives.
Around St Ives
Villages and postcodes
These are examples, not the full list. If you’re not sure whether we cover you, send us your postcode.
- TR26
- St Ives, Carbis Bay, Lelant, Halsetown, Towednack, Zennor
Questions
St Ives questions
Do you cover Carbis Bay and Lelant?
Yes, along with Halsetown, Towednack and Zennor. Tell us the address and where we can park.
Can you service a let between guests?
Yes. Tell us your changeover day and how busy the cottage is, and we’ll plan visits around it.
Do I have to wait for the tub to refill after a repair?
Not always. When the job allows, we pump your water into our holding bag and put it back afterwards.
Do you guarantee your work?
Yes. Our work comes with a 12-month guarantee.