Professional Repairs & Servicing for Holiday Lets, Lodges and Parks
We work with holiday parks, B&Bs, lodge owners and property managers across Cornwall to keep their hot tubs safe, compliant and ready for guests.
With over 18 years of hands-on experience and fast response times, we understand the impact that spa downtime can have on your business. Whether it’s a single holiday let or a park with multiple spas, our goal is simple — keep your hot tubs running reliably, safely and in line with industry standards.
What sets us apart:
Fast response for changeover days and urgent issues
Support with HSG282 compliance
Clear communication & reliable scheduling
Experience with commercial-scale spa systems
Preventative approach to reduce emergency breakdowns
Fully insured and industry accredited
Our Services
Our commercial repair and maintenance services are tailored to the needs of holiday parks and lets:
- Full system checks before guest arrivals
- Pump, heater and control repairs
- Leak detection and plumbing repairs
- Water care, filter changes and balancing
- Preventative maintenance and servicing
- Emergency call-outs where possible
- On-site staff training to help prevent avoidable issues
We provide clear communication throughout every job and keep detailed records for your own compliance and maintenance files.
Annual Servicing & Checkovers
In addition to one-off repairs, we offer annual servicing and scheduled checkovers for commercial hot tubs.
These planned visits are designed to:
- Identify and resolve issues before they cause downtime
- Help maintain HSG282 compliance
- Extend the lifespan of spa components
- Keep your hot tubs guest-ready all year round
Many of our clients work with us as a long-term consultant, using our experience to plan upgrades, replacements, and servicing schedules around their business needs. This reduces stress during the busy season and helps avoid costly last-minute emergencies.
HSG282 Compliance Support
All commercial hot tubs in the UK must comply with HSG282 guidelines to ensure guest safety and legal protection for property owners.
We can assist with:
- Regular water testing and record-keeping
- Ensuring dosing and filtration meet standards
- Reporting and remedial advice for compliance
- Ongoing maintenance plans to stay up to standard
We don’t just fix problems — we help prevent them from happening.
Training & Accreditations
We offer on-site training sessions for your team — including housekeeping and maintenance staff — to help them confidently operate and maintain your spa day-to-day.
- Safe spa operation
- Daily water checks & balancing
- Recognising early signs of faults
- Preventing avoidable issues between engineer visits
We are fully insured and accredited, giving you confidence that your hot tubs are being maintained by qualified, experienced professionals.
How We Work
- Initial Assessment – we visit your site, assess your spa setup, and identify any compliance or performance issues.
- Clear Plan – we explain the best maintenance approach for your business — from one-off fixes to regular service agreements.
- Scheduled Visits – we work around your changeovers and seasonal demands to keep downtime to a minimum.
- Documentation – all visits are logged and documented for your records.
- Ongoing Support – advice, emergency call-outs and staff training as required.
Our goal is to keep your hot tubs reliable and safe, so you can focus on running your business.
Customer Testimonials
What Our Customers Say
Read reviews from customers across Cornwall who have used our hot tub repair and servicing. Many mention our quick response, clear advice and reliable repairs. See all reviews on Google – Or read about us
Essential HSG282 Guidance for Safe Hot Tub Management: What You Need to Know
Are you managing or operating hot tubs as part of your business? Understanding the HSG282 guidance is crucial for ensuring safety and compliance. This document, issued by the UK’s Health and Safety Executive, provides essential advice on controlling risks from Legionella and other infectious agents in spa-pool systems.
While we specialise in hot tub repairs and don’t deal with swimming pools, the HSG282 specifically addresses domestic-type spa pools used in holiday parks, hotels, and similar settings. Stay tuned for our upcoming blog where we’ll break down everything you need to know about HSG282 to keep your hot tubs safe and your business compliant.
FAQ
Yes. We provide flexible servicing plans to suit your schedule — from annual checkovers to more frequent visits during peak season.
Absolutely. We offer on-site training for housekeeping and maintenance staff covering safe spa operation, daily checks, and best practices.
Yes. All visits and servicing include clear records to help with HSG282 compliance.
We aim for same-week call-outs and prioritise urgent issues, particularly during guest changeovers.
Yes. We work with both single lets and holiday parks with several spas.