Valet Service | Yearly Service | Full Service | |
---|---|---|---|
System Operation Check | ✔ | ✔ | ✔ |
Electrical Components Ampere Pull | ✔ | ✔ | |
Bio-film Remover Application | ✔ | ✔ | |
Filter Removal and Chemical Clean | ✔ | ✔ | |
Water Shock Dose Application | ✔ | ✔ | |
Cabinet and Shell Leak and Damage Inspection | ✔ | ||
Cover and Clips Condition Check | ✔ | ||
Tub Drainage | ✔ | ✔ | |
Wet Vac any Remaining Debris and Water | ✔ | ✔ | |
Acrylic Surface Cleaning | ✔ | ✔ | |
Detail Stains and Marks From Surface | ✔ | ||
Check Jet Operation | ✔ | ✔ | |
Debris Removal from Pumps Wet Ends | ✔ | ||
Heater Element and Seals Inspection | ✔ | ✔ | |
Pump Union Seals Inspection | ✔ | ✔ | |
Replace Pump and Heater Seals if Required | ✔ | ✔ | |
Tub Refilling | ✔ | ✔ | |
Air Bleeding from Pumps | ✔ | ||
Leak and Operation Re-commissioning Check | ✔ | ||
Test Breaker and Isolation Switch | ✔ | ✔ | |
Water Balancing with Customer's Chemicals | ✔ | ✔ | |
Shock Water to Kill Legionella | ✔ | ✔ | |
Systems Functionality Check | ✔ | ✔ | |
Cover Cleaning and Vinyl Protector Application | ✔ | ✔ | |
Components Ampere Pull Re-check | ✔ | ✔ | |
Control Panel Filter Cycles and Time Reset | ✔ | ✔ | |
Reporting Issues if Any | ✔ | ✔ | |
Check Customer Correctly Doing Chemicals | ✔ | ✔ | |
Check Customer Records and Manuals | ✔ | ✔ | |
Advise on How to Run Spa | ✔ | ✔ | |
Any Other Advisories to Customer | ✔ | ✔ | |
Time Required | 3 Hours | 1.5 Hours | 4 Hours |
Price | £115 | £95 | £195 |
Please call or email to book an appointment. During this time, we ask a few questions like the nature of the fault, the make and model of the hot tub, what access is like, and if you could send us a photo of the control panel so we can see what system it has installed, so be prepared.
Ensure your spa is filled with water and that we have clear access to inspection panels. If there are any special circumstances, like a major leak, please inform us in advance.
We accept payments on-site via cash or credit/debit card. However, we send an invoice so it's also possible to pay online or by BACS.
Repairing a hot tub involves fixing specific faults or issues, often indicated by error codes or noticeable malfunctions. Servicing, on the other hand, is routine maintenance to ensure the hot tub's overall health and efficiency.
Yes, you can combine a repair with a service appointment. It's best to provide the error codes and symptoms of the fault beforehand, so the engineer can prepare and address both needs in one visit.
A Full Service encompasses a detailed check of all systems, cleaning, filter maintenance, water treatment, and safety checks. It's comprehensive and ideal for hot tubs that have been idle or in storage.
For commercial clients with several hot tubs, a day rate service is available. This includes a yearly service for five or more hot tubs in one day, along with detailed component breakdowns and risk assessment reports.
It's recommended to have your hot tub serviced annually to ensure it runs efficiently and safely. However, if it's heavily used or shows signs of issues, more frequent servicing may be necessary.