About Us

Having worked in the Industry for several years, Jon Pennington, founder of the company, became acutely aware that the Manufacturers of Spas & Hot Tubs fell into two categories:
a) Those that wanted a quick sale & no further contact.
b) Those who realised they had a virtual monopoly on after-sales and therefore could charge what they liked in return for a mediocre service
There was also the question of what happens if my supplier ceases to exist? As a result Hot Tub Repair Man was born as a local independent company, based in the East Midlands at Nottingham, to fulfill those needs by providing first class servicing, repairs & equipment at very competitive rates. Our service technicians have been trained in San Diego, California USA to the highest industry standards by Watkins manufacturing (Hotspring spas) and have experience working on many other brands.